The room won’t load, what can I do?

Check: Can e.g. https://grids.zreality.com be loaded? Can other pages be loaded?Provide further information → please follow the following link: https://www.zreality.com/knowledge-base-2/faqs/troubleshooting-allgemein/

Loading starts, but stops at “Loading Room”

Check: Does the loading process really stop or does it only take a long time (e.g. due to low internet speed)?Provide further information → please follow the following link: https: //www.zreality.com/knowledge-base-2/faqs/troubleshooting-allgemein/