by zreality admin | Dec 10, 2021
In order to provide you with sufficient help with your request, the following information (if available) would be very helpful: Description of the problem: Briefly describe in a few sentences what happened. (Example: The room can be entered, but then you can no longer...
by zreality admin | Dec 10, 2021 | FAQs
Placeholder changes between large and smallPull out, delete and re-add media.Bring the media to the placeholder and make the preview larger / smaller with the wheel of the mouse and then pin itCheck participant permissions – does someone accidentally pick up the...
by zreality admin | Dec 10, 2021 | FAQs
Please check whether the problem already exists with the medium itselfPlease contact us: Get in contact
by zreality admin | Dec 10, 2021 | FAQs
Check pixel sizeIf the pixel size is correct, please contact us:
Get in contact
by zreality admin | Dec 10, 2021 | FAQs
The medium is always inserted in the viewing direction and not based on spatial coordinatesThe rotation and position always refer to the insertion point.Delete the file and face straight ahead.Add the file again.
